Vodafone Idea (Vi) users across several regions in India experienced a disruption in network services during the early hours of Friday, April 18, 2025. The outage, which affected voice and data services, sparked concerns among subscribers who found themselves without connectivity for a period.
Reports began to surface shortly after midnight, with a significant spike in user complaints registered on outage tracking platforms like Downdetector. The platform indicated that the issues peaked around 1:00 AM IST, with a majority of users reporting a complete lack of signal, while others cited a total network blackout or problems with mobile internet access. The disruption appeared to be widespread, with users in major cities including Delhi-NCR, Mumbai, and Pune among the most affected.
Social media platforms became a hub for frustrated users expressing their inability to make calls, send messages, or use mobile data. Many took to platforms like X (formerly Twitter) to inquire about the outage and voice their inconvenience. Some users reported attempting to resolve the issue by restarting their devices or even reinserting their SIM cards, but without success.
Responding to the widespread complaints, a spokesperson for Vodafone Idea issued a statement acknowledging the network issues. “Our network services were briefly impacted in NCR during the early hours of Friday (April 18) due to a technical issue. The issue has been resolved, and all services are now back to normal,” the spokesperson stated. The company also extended an apology to its users for any inconvenience caused and thanked them for their patience and understanding during the disruption.
While the company assured that services have been fully restored, some users continued to report intermittent signal drops in the hours following the official announcement. This suggests that the network might still be in the process of fully stabilizing.
The exact cause of the “technical issue” has not been disclosed by Vodafone Idea. Network outages, while often brief, can cause significant disruption to daily life and business operations, highlighting the critical reliance on mobile connectivity in today’s digital age. This incident will likely prompt users to reflect on the stability and redundancy of their chosen mobile network provider. As of midday on Friday, most users have reported a return to normal service, but the early morning disruption serves as a reminder of the potential vulnerabilities in mobile network infrastructure.
