New Delhi, February 18, 2025 – The Central Board of Secondary Education (CBSE) has announced a significant update to its process for collecting feedback on exam papers for the ongoing Class 10 and 12 board examinations. In a move aimed at improving efficiency and ensuring clarity, the board has mandated that all observations regarding question papers must be submitted exclusively through its online portal.
The CBSE’s decision comes in response to challenges encountered in previous years, where feedback was often submitted through various channels, leading to disorganization and delays. Additionally, the board noted that some feedback was vague or lacked specific details, making it difficult to address concerns effectively.
“Every year, schools are requested to send their observations and issues (if any) with respect to the question paper administered to the CBSE in OECMS,” the board stated in an official notice. “The following has been observed by the Board: Schools usually send observations to various email IDs not meant for the purpose. Observations are sent after several days of the conduct of the examination in that subject. Observations sent are vague and not clear. For example- The question is not correct. But what is not correct in the question is not mentioned.”
To address these issues, the CBSE has outlined three key requirements for schools submitting feedback:
- Online Submission: All observations must be uploaded to the Online Exam Centre Management System (OECMS) portal. This centralized platform will ensure that all feedback is collected in a structured and organized manner.
- Timely Submission: Schools are required to submit their observations on the same day the exam in question is conducted. This will enable the board to address any potential issues promptly and minimize disruptions to the examination process.
- Clear and Specific Feedback: Observations must be clear, concise, and specific. Vague statements like “the question is incorrect” will not be considered. Instead, schools must provide detailed explanations of any perceived errors or issues in the question paper.
The CBSE has emphasized that it will not take action on any feedback that is unclear, untimely, or does not comply with the new guidelines. This underscores the board’s commitment to ensuring that feedback is both relevant and actionable.
“In case, the observation(s) received are not clear, not received on time, not in compliance with the instructions issued by the CBSE, or vague, no action will be taken by the Board,” the notice stated.
The board has also provided a dedicated email address, qpobservation@cbseshiksha.in, for schools to submit any queries related to the feedback process.
This move by the CBSE has been welcomed by many schools, who believe that it will streamline the feedback process and make it easier for them to communicate any concerns they may have about exam papers.
“This is a positive step by the CBSE,” said the principal of a leading school in Delhi. “It will make the feedback process more efficient and ensure that all observations are properly documented and addressed.”
The CBSE’s focus on online submissions and clear communication reflects its commitment to maintaining the integrity of the board examinations and ensuring that all students have a fair and equitable experience. By providing a structured platform for feedback, the board aims to identify and rectify any potential issues with question papers promptly, ultimately contributing to the overall improvement of the examination system.
This update comes as the CBSE is conducting its 2025 board examinations for Class 10 and 12 students. The exams, which began on February 15, are being held across the country and are being taken by lakhs of students. The CBSE has already taken steps to ensure the smooth conduct of the exams, including issuing strict guidelines to prevent cheating and the spread of misinformation.
The board has also warned students and parents against falling prey to rumors about paper leaks, stating that it will take strict action against anyone found to be involved in spreading such false information.
With these measures in place, the CBSE is confident that the 2025 board examinations will be conducted successfully and that the feedback received from schools will help to further enhance the quality of future exams.
